Effective Date: October 19, 2025 Last Updated: October 19, 2025
Zentinal Marketing (“we,” “our,” or “us”) operates the website www.zentinalmarketing.com and provides marketing, automation, CRM, and virtual office solutions (collectively, “Services”). We respect your privacy and are committed to protecting the personal and business information you share with us.
1. Information We Collect
We collect information in the following ways:
a. Personal and Business Information
When you create an account, start a free trial, or subscribe to a paid plan, we may collect:
Name, business name, and contact details
Billing address and payment information
Login credentials and authentication data
Business or client data uploaded to our platform
b. Automatically Collected Information
We may collect data about your device, browser, IP address, time zone, referring URLs, and how you interact with our platform or marketing materials.
c. Virtual Assistant and Service Data
If you use our Virtual Assistant (VA) or marketing services, we may store and process client lists, CRM data, messages, media, and other materials you share for project completion.
2. How We Use Your Information
We use your data to:
Deliver and manage your account and services
Process payments and maintain billing records
Provide support and communicate with you
Improve performance, reliability, and user experience
Send marketing communications (you may opt out anytime)
Enforce agreements and comply with legal obligations
We do not sell your personal information. We may share limited data with trusted third-party service providers that assist in delivering our Services, such as secure hosting, CRM management, payment processing, communication systems, and analytics.
These providers operate under confidentiality and data-protection agreements and process data only under Zentinal Marketing’s direction.
3. Free Trials
When you start a 14-day free trial, we may collect payment details for account setup. Unless canceled before the trial ends, your account will automatically convert to a paid subscription and your payment method will be charged.
You can cancel anytime during the trial by contacting [email protected] or through your account dashboard.
4. Data Storage & Retention
We retain information for as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request deletion by emailing [email protected], though some information may remain for recordkeeping or compliance purposes.
Zentinal Marketing may use third-party processors (“Sub-Processors”) to store or process data as part of providing our Services. These Sub-Processors are carefully selected for their compliance with international data-protection standards, including GDPR and CCPA, and are contractually required to handle all data securely and confidentially.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access or request a copy of your data
Correct or delete personal information
Restrict or object to certain data processing activities
We use commercially reasonable measures to protect your information from loss, misuse, or unauthorized access. However, no system is completely secure, and we cannot guarantee absolute protection.
7. International Data Transfers
Your data may be transferred and processed in the United States or other countries where our partners operate. By using our Services, you consent to such transfers.
8. Third-Party Tools & Integrations
Our platform may integrate with third-party tools for analytics, payments, communication, and client management. Each third-party provider maintains its own privacy and security practices. We encourage you to review those policies directly on their websites.
9. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of our Services after an update signifies acceptance of the revised terms.